Privacy Policy

Effective Date: 01/09/2023

At ICM Asia Limited (“ICM+”, “we”, “our”, or “us”), your privacy is of paramount importance. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website, services, virtual experiences, and marketing platforms.

1. Who We Are

ICM Asia Limited
Fortress Tower
250 King’s Road, North Point
Hong Kong

For any questions about this policy or your data, you can contact us at:
✉️ Email: info@icm-corp.com

2. What Personal Data We Collect

We may collect and process the following personal data:

Contact details: Full name, email address, company name, job title.
Interaction data: Information provided through contact forms, lead generation forms, newsletter subscriptions, surveys, or registrations for virtual tours.
Technical data: IP address, browser type, language preferences, device type, operating system.
Usage data: Website pages visited, time spent, links clicked, and engagement metrics.

3. How We Use Your Data

We use your personal data to:

Respond to inquiries and provide requested services (e.g. virtual tour access, project information).
Send newsletters, marketing communications, or updates with your consent.
Analyze user behavior to improve our services and digital experiences.
Manage internal operations, including data analysis and security.
Comply with legal obligations.

4. Legal Basis for Processing

We process your personal data based on:

Your consent, for marketing communications and newsletter subscriptions.
Contractual necessity, when we need your information to provide a service you’ve requested.
Legal obligation, to comply with applicable laws.
Legitimate interests, for improving our services, marketing strategy, and user experience.

5. Data Sharing and Disclosure

We do not sell your personal data.

We may share your data with trusted third-party providers who help us operate our website and services, such as:

CRM platforms (e.g. HubSpot, Brevo)
Email marketing tools
Hosting providers
Analytics tools (e.g. Google Analytics)

All service providers are bound by confidentiality and data protection agreements.

6. International Data Transfers

As we operate globally, your data may be transferred and processed outside your country of residence. When this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or equivalent legal protections.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

You may request deletion of your data at any time by contacting us.

8. Your Rights

You have the right to:

Access the personal data we hold about you
Correct inaccurate or incomplete data
Withdraw your consent at any time
Request deletion of your data
Restrict or object to certain data processing activities
Request data portability

To exercise any of these rights, please contact us at info@icm-corp.com.

9. Security Measures

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, alteration, or misuse.

These include secure servers, encrypted communications (HTTPS), and restricted access to data.

10. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to analyze traffic and enhance user experience.

You may manage or disable cookies through your browser settings. For more details, please refer to our [Cookie Policy].

11. Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be available on this page. If significant changes are made, we will notify you via email or on our website.

12. Contact Us

If you have any questions about this Privacy Policy or your personal data, contact us at:

ICM Asia Limited
Fortress Tower
250 King’s Road, North Point
Hong Kong
✉️ Email: info@icm-corp.com